Symptom
Computer seems to be locked
up and not responding.
Possible solution
Use the Windows Task Manager to close any programs not responding or
restart the computer:
1 Press the Ctrl key, the Alt key, and the Delete key on the keyboard at the
same time.
2 Click Start Task Manager.
3 Select the program that is not responding, and click End Task.
Or
If closing programs does not work, restart the computer:
a Press the Ctrl key, the Alt key, and the Delete key on the keyboard at
the same time.
b Click the arrow next to the Shut Down button and then click
Restart.
c If this does not work, press and hold the On button for 5 or more
seconds to turn off the computer. Then, press the On button.
